I went to Kouture Locs for the first time ever just a few days ago because I wanted a consultation for my hair. From the moment I walked inside Charlotte was friendly and very informative. She asked me questions to get to understand me and my hair better and never made me feel embarrassed or ashamed when I admitted to having some bad hair habits. Through the process I felt relaxed enough to engage in conversations and left feeling more confident in the service I was given and with how future appointments will go. I definitely recommend for anyone who needs help and advice with their locs.

What a fantastic service. I am not great with her but I felt that Charlotte was knowledgeable and not judgemental - which was most important. She listened carefully to me and was very astute in her assessment. I am very excited to be going ahead with this. At the end, she gave me better directions to the station than Google maps! And I didn’t get lost!

Great service as always from Charlotte. Can’t recommend her highly enough.